Welcome to Big Monster Sports (bigmonstersports.cn). By browsing, accessing, or placing an order on our website, you agree to comply with and be bound by the following policies, terms, and conditions. Please read them carefully before using our services.

1. Privacy Policy

Your privacy and personal information security are extremely important to us:

  • Information Collection: When you register an account, make a purchase, or contact customer service, we collect necessary personal details such as your name, shipping address, email address, phone number, and order details.
  • Use of Data: We use your information solely to process orders, manage deliveries, prevent fraudulent transactions, and send order updates or marketing notifications (if opted-in).
  • Data Security: We apply industry-standard SSL encryption across our website to ensure all personal data and checkout communications remain confidential and protected.
  • No Third-Party Sharing: We do not sell, rent, trade, or disclose your personal information to unauthorized third parties, except as strictly required to complete payment processing and parcel shipping.

2. Terms of Service

  • Product Descriptions & Sizing: We make every effort to display the colors, cuts, and specifications of our athletic and street T-shirts as accurately as possible. However, actual colors may vary slightly depending on monitor display calibrations. Size measurements may have a reasonable variance of 1–3 cm due to manual tailoring.
  • Pricing & Availability: All prices displayed on our website are subject to change without prior notice. In the rare event that an ordered product is temporarily out of stock or pricing errors occur, we reserve the right to contact you to adjust the order or provide a 100% full refund.
  • Order Acceptance: We reserve the right to refuse, cancel, or limit order quantities at our sole discretion in cases of suspicious or fraudulent transactions.

3. Payment & Security

  • We provide secure, encrypted payment gateways for all transactions on bigmonstersports.cn.
  • Your payment and card credentials are processed directly through certified third-party financial institutions; our servers never store your full payment card details or CVV codes.

4. Customs, Duties & Import Regulations

  • For international deliveries, orders may be subject to import taxes, customs clearance duties, or handling surcharges assessed by the destination country’s customs authority.
  • Any applicable customs fees, tariffs, or import clearance duties are determined by local governments and remain the responsibility of the customer.

5. Intellectual Property

All content featured on this website—including graphic T-shirt designs, brand logos, custom illustrations, product photography, and text descriptions—is the intellectual property of Big Monster Sports or used with authorization. Unauthorized copying, reproduction, reprinting, or commercial exploitation is strictly prohibited without prior written consent.

6. Contact Information & Legal Inquiries

If you have any questions regarding our terms, privacy practices, or general store policies, please contact our support team: